By Albert DiPiero MD MPH
As noted above, there are other digital methods of care possible besides video… What about Slack? Slack, a cloud-based team collaboration tool with messaging and chat features, seems to be setting up a move into healthcare. It has filed to go public and it has updated its security page by now stating it is “HIPAA Compliant”, according to a report in CNBC. We will have to wait and see what is it planning. Another start-up, Stitch, is proclaiming to be messaging hub for healthcare providers. All this points to the growing realization that digital communication has massive potential in healthcare, whether directly between patients and providers or between providers. Errant communications lead to significant waste and patient dissatisfaction. But one has yet cracked the nut to truly make care better. Continue to watch this space and these tech competitors.